Yes. We guarantee 100% privacy. All orders are packed in discreet, unbranded packaging, and we never share your information with third parties.

Yes. Once your order is shipped, we will email you a tracking number so you can monitor your package in real time.

If your package is delayed or lost, and we can provide proof of shipment, you may be eligible for compensation or a replacement. Refunds are only issued if the issue is clearly on our end.

We offer 24-72 hour delivery to the US and Canada, and worldwide shipping within 5 to 10 working days, depending on your location and shipping method.

We are committed to preserving your medical and personal information privacy.  All data we receive is legally protected under doctor-patient privilege laws. Our online ordering system is using the latest Secured Encryption Technologies and all personal information will be submitted using highest levels of technical security with all reasonable precautions. 

We use advanced security measures in order to make our website safe for our customers to use. SSL128 bit encryption technology is used when receiving details. After processing, sensitive details are encrypted and saved on our offline servers, and thus cannot be accessed from the internet.

We understand that the privacy of all information you provide is of a primary importance. This is why we are committed to preserving the privacy of our customers. The information you provide is never shared with other companies or third party service providers. Your personal information, bank details and transaction details will only be used to fulfil the transaction and provide you with customer service.